Ideally you will have 12 years experience within an it environment and you will have. It desktop support analyst one of five fulltime tech support people charged with supporting computers for all employees. What a salary should be for an average senior tech support analyst. Identifies, researches, and resolves technical problems. What a salary should be for an average senior tech support. Please contact us with your microwave component needs. By creating a job alert or receiving recommended jobs, you agree to our terms.
For example, help desk would use sccm to push software, amoungst other things, but no one from my team would be packaging any software, or pushing kb updates to it. Technical support roles or first line support analysts are on the rise in the uk. Setup and maintained hardware and systems including but not limited to operating systems and peripherals. Develop draft procedures, manuscripts, illustrations, parts listings, and camera ready materials for field sustainment on amcom equipment. What salary does a technical support analyst earn in your area. Salary estimates are based on 200 salaries submitted anonymously to glassdoor by technical support analyst employees. Documents, tracks, and monitors the problem to ensure a timely resolution. Amcom software s advanced solutions for call center communications, emergency management, wireless messaging middleware, and paging infrastructure are used by thousands of leading organizations in hospitality, healthcare, education, business, industrial, and government. Technical support analyst salary in south africa payscale. Amcom solutions partners with leading telecommunications and technology providers to deliver turnkey national and international internetfiber, colocationdata center interconnection, securityddos, mobility, wireless and satellite internet, internet of things iot, redundancy and. Candidate must have experience in the field of safety, have good oral and written communication skills, and have experience working in a program office environment.
Reports directly to the technical support manager tech support manager. Amcom software offers a interfaceseries of unified healthcare communications solutions, which interface with a hospitals existing cisco environment at multiple touch points. Top 10 related jobs and salaries click a salary below to compare with technical lead salaries in huntsville, al. Search 2,638 technical analyst jobs now available on.
Filter by location to see senior technical support analyst salaries in your area. However since you are in the company you should be careful if you try to sell too high chance you might end up not getting the job. Technical support analyst job description techology experience softwarenetworkingserver microsoft exchange citrix microsoft server microsoft sql server backup exec windows desktop operating systems xpwin 8 desktop microsoft office rolespecific competencies networking. The lowstress way to find your next amcom job opportunity is on simplyhired. Assessing reports and complaints regarding information technology it systems and equipment. Technical support analysts can usually look forward to steady salary increases during the first decade of their careers. Cultura technologies remote support customer amcom. Software technical support analyst jobs with salaries skip to job postings, search close. Salary estimates are based on 559 salaries submitted anonymously to indeed by technical support analyst employees, users, and collected from past and present job advertisements on indeed in the past 36 months. Salary estimates are based on 411 salaries submitted anonymously to indeed by technical support analyst employees, users, and collected from past and present job advertisements on indeed in the past 36 months. Technical support analyst, support analyst, it support and more on. Average technical support analyst salaries in the united states.
A typical day in the life of a technical support analyst might include. Quantitech is currently seeking a safety analyst to support our customer at redstone arsenal, al. Amcom softwares advanced solutions for call center communications, emergency management, wireless messaging middleware, and paging infrastructure are used by thousands of leading organizations in hospitality, healthcare, education, business, industrial, and government. The companys products are used by leading organizations in healthcare, hospitality, education, business, and government. New amcom careers in huntsville, al are added daily on. How much do senior technical support analyst jobs pay a year. Senior analyst editorwriter vacancy in vt group, inc. Technical support analyst salary average salary neuvoo. Salary estimates are based on 559 salaries submitted anonymously to indeed by technical support analyst employees, users, and collected from past and present job advertisements on indeed in. Trusted leaders, we have been servicing the greater pittsburgh area and parts of. Help desk support service specialist provides secondtier support to end users for either pc, server, or mainframe. Responsible for end user support, pc configurations, network and exchange administrationfor onsite and remote locations. Employers include information technology it companies and organisations of all sizes, eg in retail, engineering, public utilities, and colleges and universities. Mar 10, 2020 the average salary for a technical support analyst in united kingdom is.
Amcom managed print services in coraopolis pa, pittsburgh. This site is managed by the publication services division of amcom logistic centers alc logistics support directorate lsd headquartered at redstone arsenal, alabama. Responds to telephone calls, email and personnel requests for technical support. Technical support analyst jobs a technical support analyst responds to technological problems and develops technical strategies for an organization. My client an established and reputable organisation based in the north of bristol are looking for a technical support analyst to join their growing team.
Amcomsmiddleware has received 510k clearance from the u. Army aviation and missile command amcom expedited professional and engineering support services express blanket purchase agreement bpa in the programmatic domain. Salary estimates are based on 17,392 salaries submitted anonymously to glassdoor by technical support analyst employees. Technical support analyst jobs live in march 2020 jobsite. The interviewer was nice, starts with behaviour star technique questions and then technical questions. Use technical skills to identify and resolve problems in the most efficient and timely manner. Click a salary below to compare with technical lead salaries in huntsville, al.
Technical lead salaries in huntsville, al simplyhired. The amcom express contract is a multiple award bpa program leveraging gsa schedules to provide comprehensive advisory and assistance services to the amcom life cycle management command, u. Average technical support analyst salaries in the united. Development is difficult to work with amcom was recently purchased by another company and we have been taking on alot. Provide seniorlevel softwaresystem safety engineering support to the amcom safety office in response to. The software support analyst job description is mentioned in the following procedures.
Salary for technical support analyst careerbuilder. Additionally, technical support analyst i typically requires bachelors degree. Development is difficult to work with amcom was recently purchased by another company and we have been taking on alot of their products to support, but not getting the required training. Amcom technology ria software development, technology management, security, network infrastructure amcom download center welcome to the amcom download center, your online resource to getting the latest updates to our software. Amcom software s unified communications technologies include solutions for contact centers, emergency management, mobile event notification, and messaging. Search 2,638 technical analyst jobs now available on, the worlds largest job site. Salary estimates are based on 31 salaries submitted anonymously to glassdoor by senior technical support analyst employees. Develop and perform editing tasks for amcom logistics center alc in evaluating and developing technical documents of the army da publications. Technical support analyst 2 implementation specialist 1 salesperson 1. Software technical support analyst jobs with salaries. Technical support analyst job description techology experience software networkingserver microsoft exchange citrix microsoft server microsoft sql server backup exec windows desktop operating systems xpwin 8 desktop microsoft office rolespecific competencies networking. Indeed may be compensated by these employers, helping keep indeed free for jobseekers.
Amcom software provides communications technology for contact centers and emergency management, mobile event notification and paging infrastructures. Our clients have come to count on amcom for the most cost effective solutions for services, hardware, and software that improve workflow and return dollars to the operating budget. Are you looking for technical support analyst jobs. Decouvrez gratuitement les avis anonymes des employes avantages et inconvenients pour mieux choisir votre job. Technical support analyst salary in canada payscale. Technical support analyst 2025k central bath an excellent opportunity for an experienced technical support analyst to join one of baths leading software houses. Search 1,9 software technical support analyst jobs now available on, the worlds largest job site. This is a fantastic opportunity for those who are looking to expand their skill set and join an organisation that are offering fantastic benefits. How much does a technical support analyst make in the united states. The average pay for a technical support analyst is r242,996 per year. Amcom softwares unified communications technologies include solutions for contact centers, emergency management, mobile event notification, and messaging.
How much does a senior technical support analyst make. Being a technical support analyst i assists customer in implementing solutions. Technical support analyst salary in united kingdom payscale. Works in conjunction with software development staff, tech support staff, and end users to develop quick, effective solutions to software problems. How much does a technical support analyst i make in the united states. Army research, development and engineering command rdecom and other customers. Technical support analyst jobs apply now careerbuilder. The apps support intmd analyst provides technical and business support for users of citi applcations. When i pull a salary report for a level 3 technical analyst i pull much higher numbers than i expected. Freelance support analysts are also well rewarded depending on experience level. It desktop support analyst resume cortland, ny hire it. The role is heavily technical and will involve installations, upgrades, integrations and general support of bespoke software applications. Professionals who develop strong skills in systems troubleshooting, data analysis, project management, and it support can qualify for. Compucom technical support analyst interview questions.
Salary estimates are based on 93 salaries submitted anonymously to glassdoor by technical support analyst employees. Find all the information you need including insider tips for working as a technical support analyst. Work effectively in providing help desk type support, solving systems issues and other problems, using software applications. There are over 62 amcom careers in huntsville, al waiting for you to apply. You do get compensated for oncall, but in the end its not really worth it.
What salary does a software support analyst earn in your area. A senior technical support analyst is employed by a software, hardware, or general information technology it company to help users. S food and drug administration fda as a class ii medical device. Provides enterprise wide technical support to users needing first level support with hardware, software, and network troubleshooting.
Reviews from amcom software, inc employees about amcom software, inc culture, salaries, benefits, worklife balance, management, job security, and more. Indeed ranks job ads based on a combination of employer bids and relevance, such as your search terms and other activity on indeed. Salary estimates are based on 15,658 salaries submitted anonymously to glassdoor by technical support analyst employees. Technical support analyst salary, career info and top pay by location. Visit payscale to research technical support analyst salaries by city, experience, skill, employer and more. I interviewed at compucom dallas, tx us in june 2015. Salary estimates are based on 14 salaries submitted anonymously to glassdoor by technical support analyst employees.
Apply to safety engineer, call center representative, electronics technician and more. The customer support analyst is required to work as a key member of the technical support team, providing high quality software support services to procura. For hospitals, this clearance means amcom software is ensuring our is keeping pace with key industry standards and guidelines, that amcom has established quality assurance software practices. The national average salary for a technical support analyst is. Recommending updates to hardware, software, and networks. What salary does a technical support analyst i earn in your. Compare more salaries for technical support analyst at. Amcom technology ria software development, technology management, security, network infrastructure. Amcom has a dedicated customer support team and takes pride in its tradition of identifying costeffective solutions for its customers. Expertise in providing technical assistance, support, and advice to individuals and organizations dependent on information technology. Performs ongoing activities to maintain and enhance overall system performance. You can view a selection of technical support analyst job openings or narrow your search by selecting a state.
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